The Guardianship Program is Concierge’s highest and most exclusive level of membership – one to which we devote our utmost care, time, and love. For a select number of students, we act as a guardian while they are attending school in the United States to ensure they have a support system close by. This means direct and constant contact throughout the school year with each student, his/her parents, advisors, teachers, and consultants. Students are encouraged to call us at any time – whether it is an emergency or just to say “hello.”
For Guardian students our relationship begins well before the start of school as we help students and parents plan and make decisions about academic issues, packing, clothing, and personal needs. There is no limit on the time we spend via phone or email ensuring each student is happy and secure.We offer a wide range of services that are available when they need them. In addition, we visit students regularly.
Most important, CSS is available to each Guardian and family in case of an emergency. A Concierge representative is just a phone call away 24 hours a day. We are in constant contact with all parties to ensure that any problem is resolved immediately and professionally. Of course, parents are notified first and are the primary decision makers.
- Laundry/Dry Cleaning
- Grocery Shopping
- Food Deliveries
- Dinner Reservations
- Beauty/Spa Appointments
- Gym Memberships
- Car Services
- Doctor Referrals
- Hospital Assistance
- Party Planning
- Package Services
- Travel Arrangements
- Summer Storage
- Banking, Bill Payment, and Insurance
Move-In and Move-Out Assistance
Apartment/Dorm Room Furnishings and Set-up
Cable, Internet, and Phone Installation
End-of-Year Packing, Shipping and Storage
While You're Gone Services
- Secondary School and College Visits
- School Application Assistance and Counseling
- Campus Tours and Acclimation
- Course Selection and Registration
- Tutoring Writing Assistance
- Parent Weekends, Conferences, Special Events
We offer a unique placement program where our team works with your student and family to determine schools that will be the best fit for your child. We work with you throughout the entire application process, for all levels of schooling.
A Concierge representative is just a phone call away 24 hours a day. We are in constant contact with all parties to ensure that any problem is resolved immediately and professionally.
- Emergency Cash Advance
- Crisis/Problem Resolution
Please contact us and we'll be happy to discuss unique requests.
Boarding School Program
The Boarding School Program offers four basic services most often used by boarding students.
- We will plan and chaperone your student trips when the dorms are closed for long weekends.
- Our drivers will greet your students at the airport, assist them with their baggage, and drive them to your school.
- Unaccompanied minors will be accompanied at the airport upon arrival and departure.
- We will aid your school in all disciplinary actions regarding a student suspension or expulsion.
We will organize a program designed to meet all of your school's needs on a case-by-case basis. We work directly with the school and the appropriate Dean or appointed faculty with scheduling of services. Our services help set your school apart from the rest.
Our customized rate will enroll all your international students as CSS Members. When your students use our services the expenses incurred will be billed directly to their school account or as they have specified. All the services offered at the Guardian level are also available for boarding school members.
Individual Boarding Student Membership
This program allows students to join on an individual basis. Students who join as members have full access to all the CSS services.
The following are the most common services used by our Boarding Student Members:
- Chaperoned trips when the dorms are closed for long weekends.
- Meet and Greet airport services.
- Unaccompanied minor services.
- College tour and interviews.
- Assistance with disciplinary actions.
All the services offered at the Guardian level are also available for individual boarding school members.
CSS offers comprehensive college placement assistance. Our placement professionals interface with students, guidance counselors, and parents to ensure that students matriculate into the best possible school that fits each student’s individual requirements. Our placement service includes assessment of student’s transcripts, recommendations, test scores, identification of appropriate schools, assistance with application writing and editing, management of schedule and deadlines, and follow-up with schools.
Concierge offers families peace of mind that the college placement process will be navigated in a professional and timely manner.